Safeguarding children updates/protocols
This website is designed to provide information to children and young people, families/ carers and professionals. Click on the above link to find leaflets, newsletters, the latest policies and procedures, training and seminar details and more. If you require any further information, please get in touch with us using the details on the Contact section of our website.
NICE guidance on when to suspect child maltreatment
Click on the above link to view NICE guidance on when to suspect child maltreatment
Customer First, Suffolk County Council
Click on the above link to enter the Suffolk County Council Customer First site. Here you will find information on how to make a referral for Children's Social Care Services, including flowcharts for professionals and referral forms for a social care service , including Common Assessment Framework ( CAF ).
All new requests for a Children's Social Care Service, including urgent child welfare concerns, should be made to:
Telephone: 0808 800 4005 (freephone from landlines and some mobiles) Professionals' Telephone: 08456 066 167
Postal Address: PO Box 771, Needham Market, Ipswich, IP6 8WB
Fax: 01449 723127
For urgent requests out of office hours which cannot wait until the next working day, please contact the
Emergency Duty Service
Telephone: 01473 299669.